News,  

November 18, 2021

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Limitations when using data encryption

If you enable encryption in your account, you will one step increase the security of data storage both on the server and on the local computer. Now log files and screenshots will be stored encrypted and even in case of unauthorized access, the sensual information will be inaccessible.

However, the use of encryption imposes some restrictions on the operation of the service. Let’s list the main points that need to be taken into account:
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onprem-server,  

October 25, 2021

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StaffCounter Server v.6

We are glad to announce StaffCounter Server (On-Premise) v.6.0 with End-2-End Encryption support. With this update, we continue to improve information security features of the product. StaffCounter solution is the first employee/computer monitoring system in the world that allows to protect and anonymize employees’ data with the most strong GDPR requirements. End-2-End encryption protocol designed in such a way that master encryption key exists only in End-Point computer/device or Web browser of account manager. 

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September 17, 2021

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StaffCounter update for Windows 10 Defender PUA

For the last year, cyber-criminals succeeded in a few significant cyber attacks by using weaknesses in Windows operating system, and so-called “supply chain” attack approaches. As a response, since September 2021, for the latest Windows 10 version (20H2), Microsoft turned ON by default protection against potentially unwanted apps (PUA) by blocking them when a user is downloading a setup file. Windows defender incorrectly flagged Staffcounter Setup as PUA due to functionality like screenshots, screen reading, and keylogging. At the same time, Symantec EndPoint protection also labeled the SafeJKA code signature as the “WS.Reputation” flag. We have submitted an application of False-Positive detection to both organizations.  To change the StaffCounter reputation level in Windows Defender cloud-based Threat intelligence, we also have released an extra update. 

For now, we assure you it is absolutely safe to install the StaffCounter Setup file. If you encounter difficulties downloading the setup file

  • use the “Allow on this Device” option in the Windows Threat protection dialog.
  • add 2 folders to the list of exclusions of the Windows Security Service – Program files (x86) and Downloads

Or add exception via command line: 

powershell -inputformat none -outputformat none -NonInteractive -Command “Add-MpPreference -ExclusionPath ‘C:\Program Files (x86)\StaffCounter'”

scroll down and click on “Add or Remove exclusion”

Now verify that folder “C:\Program Files (x86)\StaffCounter\”  is listed in the list below – 

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June 22, 2021

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StaffCounter DLP – effective monitoring and enterprise security

This material will be useful for directors and HR managers.

Introduction

All of us have ever been deceived. And even betrayed. Unfortunately, we are often surrounded by people who put their personal interests above honor and conscience. In our case, we will talk about subordinates – employees. The prosperity and development of any business depend on them. Perhaps they are not to blame, perhaps their life forces them to act as they do. Perhaps they can still be re-educated? Let’s try! After all, their professional skills are very important for us!

We start with control

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News,  

June 5, 2021

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How to enable End-2-End Encryption (E2EE)

Today StaffCounter is the first solution in the world that offers End-2-End Encryption (E2EE). All of the data captured from employee’s computers will be encrypted and decrypted only for the account owner. Since this update, we hope to start an innovation for the entire industry of computer surveillance. The employee’s productivity data captured from end-point devices will be encrypted before transfer to our cloud service. The main difference with SSL encryption is that data is still kept encrypted when it reaches StaffCounter cloud storage and further, it is kept encrypted even in all types of running instances of the database, execution contexts, and processing algorithms within our cloud servers. When you login into your account the data is delivered to the web browser in initial encrypted form and being decrypted on-the-fly right on the Web Browser page by using the Java-Script program and encryption features of the browser. This feature allows adhering to GDPR compliance by design. Here we explain how to update or install new StaffCounter agent software and set up the E2EE encryption feature. 

 

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June 3, 2021

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How to protect StaffCounter application from Kaspersky antivirus

Kaspersky Antivirus protects your computer from various threats such as viruses, spyware, ransomware, banners, and others. But program developers are not supposed to know all existing time tracking programs and add them to the exclusion list. Therefore, the users themselves need to add the StaffCounter program to the list of exclusions.

In this article, we will describe in detail the entire process of adding StaffCounter to the exception list of the Kaspersky Small Office Security 8.
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