Using the StaffCounter Service: Setup & FAQ
How does StaffCounter work?
Find answers to the most frequently asked questions here.
How to start using the StaffCounter service
- Registration, installation and configuration
- Getting started with employee monitoring
- How can I view the results of monitoring?
- Analytics >>>
- Managing screenshot blurring for data privacy
- How to adjust the minimum idle time
- How to configure automated email reports
- Granting access to department analytics
- Managing your account settings
- How to delete your account
How the StaffCounter service works
- How accurate is StaffCounter’s time-tracking?
- What kind of information does StaffCounter collect?
- What happens to StaffCounter if there is no internet access?
- How does StaffCounter track time when an employee is away from the computer?
- How does StaffCounter handle times when multiple programs are open?
- Which website does StaffCounter track if multiple tabs are open in the browser?
- What should an employee do when using the computer for personal needs?
- Where StaffCounter data is physically stored
- For how many days are logs stored in the service?
Device management
- How to increase the number of employees in the Standard and Professional subscription?
- How to connect two computers to the same virtual device?
- How to download a backup copy
- How to connect a new device instead of an old one
- How can monitoring be turned off on an employee computer?
- What to do if you accidentally removed a virtual device
