Using the StaffCounter service
How does StaffCounter work?
Find answers to the most frequently asked questions here.
How to start using the StaffCounter service
- Registration, installation and configuration
- How can I start monitoring an employee?
- How can I view the results of monitoring?
- How to enable or disable screenshot blurring
- How can I change the minimal Idle time
- How can I set up receiving reports by e-mail?
- Permission to view analytics of your department
- How to change my account settings
- How to delete my account
How the StaffCounter service works
- How accurate is StaffCounter’s time-tracking?
- What kind of information does StaffCounter collect?
- What happens to StaffCounter if there is no internet access?
- How does StaffCounter count time when the employee is away from the computer?
- How does it deal with times when multiple programs are open?
- Which site does StaffCounter count if multiple tabs are open in the browser?
- What should be done when an employee must use the computer for personal needs?
- Where is StaffCounter data physically stored?
- For how many days are logs stored in the service?
Device management
- How to add an employee in the Standard and Professional subscription?
- How to connect 2 computers to the same virtual device
- How to download a backup copy
- How to connect a new device instead of old one
- How can monitoring be turned off on an employee computer?
- How to recover an accidentally deleted virtual device on the server
