What is productive, neutral, and unproductive time?

Productive time consists of all activities that benefit your business, according to the employee’s function. It is calculated as the total amount of time working in applications and web resources that you have assigned to productive categories.

Unproductive time consists of all time that the user has spent on leisure and personal interests. These are applications and web addresses that you have assigned to unproductive categories.

Neutral time is time spent on websites and programs that belong to the neutral category. By default, all new activities belong to the neutral category. As a manager, you can then assign them to one of the other categories.

Idle time is not counted as time spent at the computer. In the Daily usage analytics and the Working hours table (Report by categories), this time is not counted as working time.