What is productive, neutral, and unproductive time?

Productive time refers to all activities that contribute to your business, based on the employee’s role. It is calculated as the total time spent using applications and websites that you have categorized as productive.

Unproductive time includes time spent on personal or non-work-related activities, such as social media or entertainment. This covers any applications or websites you have assigned to unproductive categories.

Neutral time refers to time spent on programs or websites that are neither clearly productive nor unproductive. By default, all new activities are classified as neutral until you assign them to a specific category.

Idle time — periods when the computer is on but no activity is detected — is not counted as working time. It is excluded from the Daily Usage analytics and the Working Hours report (Report by Categories).