How do I use categories?
Before assessing the productivity of an employee at work, you should set a productivity value for each kind of activity. Enter your account, open the page Categories > Table Categories, and in the column Custom Productivity specify how productive each kind of activity is for your business.
After this, when you encounter any particular application or web address in an employee’s log, you can associate it with any category. From that time on, that application or internet address will be considered a productive or unproductive activity. All entries for these programs that the system received before setting a productivity value will be assigned to the neutral category.