How to Adjust the Minimum Idle Time
Short work breaks — like thinking over a task, watching a video tutorial, doing office stretching, or stepping away briefly — are not always signs of idleness. You can configure the system to recognize such pauses as acceptable.
To do this, go to the Settings page for the respective department and set the desired value in the “Minimal durability of idle time (sec)” field. Once saved, restart the monitored computers for the changes to take effect.