How to Prevent StaffCounter PRO from Being Stopped by Built-in Power-Saving Programs

Since Android 6, all phones include built-in power-saving programs that automatically stop background processes to extend battery life. Monitoring applications like StaffCounter PRO run in the background and do not display UI elements, making them likely to be terminated first.

To prevent this, you should allow the app to run in the background and disable battery optimization — even during initial setup. If this was not done, you can configure it now. Go to Phone Settings → Apps → Menu → Special Access → Battery Optimization.

Select All apps instead of “Apps not optimized”, then find System Android and Support Android, and set both to Don’t optimize (uncheck them).

This is the general method. However, settings vary by manufacturer. Below are instructions for disabling power-saving features on different devices.

Samsung A Series, Android 10

  • Open Settings → Device Care → Battery → Power Mode:
    – Power mode → Optimized,
    – Adaptive power saving → Off;

Back

  • App Power Management:
    – Adaptive battery → Off,
    – Put unused apps to sleep → Off;
  • Apps That Won’t Be Put to Sleep:
    + Add apps → Support Android → Add;

Back to the main menu;

  • Settings → Apps → Menu → Special Access → Optimize Battery Usage:
    – Apps not optimized → All apps:
    – System Android → Off;
    – Support Android → Off;

Back;

  • Settings → Apps → Menu → Special Access → Appear on Top:
    – System Android → On;
    – Support Android → On;

 

Samsung J Series, Android 7–9

 

  • Open Settings → Device Maintenance → Battery → App Power Monitor → uncheck System Android
  • Unmonitored Apps → Add Apps → System Android → Done
  • Settings → Apps → Menu → Special Access → Optimize Battery Use → Apps not optimized → All apps
  • Support Android → Switch off
  • System Android → Switch off
  • Settings → Apps → Menu → Special Access → Apps That Can Appear on Top →
  • Support Android → Switch on
  • System Android → Switch on
  • Settings → Biometrics and Security → App Permission Monitor → Off

 

Huawei Phones, Android 7–9

 

  • Open Settings → Apps → Settings icon in floating menu → Special Access
  • Ignore Battery Optimization:
    – Allowed → All apps

– System Android and Support Android → Allowed.

  • Draw Over Other Apps:
    – System Android and Support Android → On
  • Settings → Battery → Settings → Power-Intensive Prompt → Off
  • Settings → Battery → Launch → System Android → Off → Manage manually → All options On
  • Repeat the same for Support Android

 

Xiaomi Mi A Series, Android 8–10

  1. Open Settings → Battery → Adaptive Battery → Use Battery Manager → Off
  2. Open Settings → Apps & Notifications → Advanced → Special App Access → Battery Optimization
  3. Click Not Optimized, select All Apps
  4. For System Android and Support Android, select Don’t Optimize → Done
  5. Back
  6. Display Over Other Apps
  7. For System Android and Support Android, select Allow

Xiaomi 4X, Android 7

 

  • Settings → Accessibility → Support Android → Off
  • Settings → Installed Apps → System Android
  • Autostart → On
  • Repeat for Support Android
  • Settings → Installed Apps → System Android
  • Battery Saver → No restrictions
  • Repeat for Support Android

or

  • Settings → Battery & Performance → Choose Apps
  • Select Support Android → Choose No restrictions
  • Repeat for Support Android
  • Enable Support Android in Settings → Accessibility

 

Nexus 5, Android 7–8

  1. Settings → Accessibility → Support Android → Off
  2. Settings → Apps & Notifications → Advanced → Special App Access → Battery Optimization → Not Optimized → All Apps
  3. System Android → Don’t optimize
  4. Support Android → Don’t optimize
  5. Special App Access → Display Over Other Apps →
  6. System Android and Support Android → On
  7. Settings → Applications → System Android → Battery Usage → Background activity → On
  8. Repeat for Support Android
  9. Enable Support Android in Settings → Accessibility

Motorola Moto G4 Plus, Android 7.0

 

  • Settings → Battery → Menu → Battery Optimization → Not Optimized (All Apps)
  • System Android → Don’t optimize
  • Support Android → Don’t optimize