Installing the StaffCounter agent on a Windows computer

 

Download StaffCounter Agent.

Step1. Whitelist the Downloads folder in the antivirus service. If you have no third-party antivirus apps, launch the Control panel, Update & Security, and Windows Security. Find the virus protection and Exclusions. Add the Downloads folder to the list.


Step 2. Download StaffCounter Agent. You will need to unpack the .zip archive into a new folder.

Attention! For Windows 7 users, ensure you have installed the following security update: Microsoft Security Advisory.

Step 3. Add the installation file (staffcounter_install.exe) to the list of exclusions of Windows security or another antivirus service.

Step 4.  Run staffcounter_install.exe as administrator. (perform a right-click on it and select “Run as administrator.”)

Step 5. Whitelist the application files in the Program files(x86)Staffcounter folder. Then launch the Staffcounter.exe file as administrator. (Right-click -> run as administrator)

Step 6: When you start the program for the first time, you need to connect the agent to the server data.staffcounter.net.

At the first launch of the program, you need to connect the agent to the data.staffcounter.net server.

This can be done in 3 ways:

  1. Installation through the main e-mail account on StaffCounter:  enter the login e-mail address for your StaffCounter account in the main window.
    The E-mail can be viewed on your profile page.
  2. Installation via an existing device ID: On the detailed page of your employee, you can find the device ID to connect it without creating a new one, and without losing user data.
  3. Installation by invitation when adding an employee by his own e-mail address: When adding a new employee, his E-mail address will be the device ID. Therefore, after he installed the StaffCounter agent on his computer, he will specify his E-mail address in the field when connecting the agent.

For Windows XP, the installer will automatically offer to install the appropriate version.

After the program connects to the server, monitoring will start automatically. The program will take settings from the server each time the user logs on to the system.
Step 6: To configure the program settings, go to your online account and open the page Settings. Choose the department you need. Change the values and save the settings. Then restart the target computer to apply the changes.