• it logs all applications opened and used, including how long they are actively used;
• It tracks internet activity, namely visited websites and web searches;
• it takes screenshots at defined time intervals;
• it takes shots from the web camera periodically, and at the beginning or resuming of work;
• it records the text typed in various applications;
• it records surrounding sound;
• it can be temporarily disabled so that workers can use the computer for their own personal needs.

*  The capabilities of the program depend on the type of subscription. In a Professional subscription, all features work without restrictions.

Step1. Whitelist the Downloads folder in the antivirus service. If you have no third-party antivirus apps, launch the Control panel, Update & Security, and Windows Security. Find the virus protection and Exclusions. Add the Downloads folder to the list.

Step 2. Download StaffCounter Agent. You will need to unpack the .zip archive into a new folder.

Step 3. Add the installation file (staffcounter_install.exe) to the list of exclusions of Windows security or another antivirus service.

Step 4.  Run staffcounter_install.exe as administrator. (perform a right-click on it and select “Run as administrator.”)

Step 5. Whitelist the application files in the Program files(x86)\Staffcounter folder. Then launch the Staffcounter.exe file as administrator. (Right-click -> run as administrator)

Step 6: When you start the program for the first time, you need to connect the agent to the server data.staffcounter.net.

This can be done in 3 ways:

1. Installation through the main e-mail account on StaffCounter:  enter the login e-mail address for your StaffCounter account in the main window.
   The E-mail can be viewed on your profile page.
2. Installation via an existing device ID: On the detailed page of your employee, you can find the device ID to connect it without creating a new one, and without losing user data.
3. Installation by invitation when adding an employee by his own e-mail address: When adding a new employee, his E-mail address will be the device ID. Therefore, after he installed the StaffCounter agent on his computer, he will specify his E-mail address in the field when connecting the agent.

For Windows XP, the installer will automatically offer to install the appropriate version.

After the program connects to the server, monitoring will start automatically. The program will take settings from the server each time the user logs on to the system.
Step 6: To configure the program settings, go to your online account and open the page Settings. Choose the department you need. Change the values and save the settings. Then restart the target computer to apply the changes.

If you have configured Data Leak Prevention (Account Professional), log in to your user account on data.staffcounter.net. On the Settings page, choose the department to which the target computer belongs. Uncheck all the options in DLP settings. Save the configuration.

After this:

1. Restart the target computer;
2. In the folder Program files(ч86)\StaffCounter launch Unins000.exe as administrator (right click -> run as administrator);
3. StaffCounter has been successfully uninstalled.

If you have not configured Data Leak Prevention (Accounts Standard and Basic):

1. In the folder Program files(ч86)\StaffCounter launch Unins000.exe as administrator (right click -> run as administrator);
2. StaffCounter has been successfully uninstalled.

To reinstall or update the StaffCounter program , you just need to install the new version of the Agent over the current one.

If there are any errors while doing this, then we recommend:  

1. Uninstall a program (see How to uninstall StaffCounter from a computer?)
2. Reinstall using the existing device code (see Installing through an existing device code)

The agent updates the settings from the StaffCounter server on the PC in the following cases:

• When you turn on the computer;
• Every 2 hours of program work;
• When manually paused from the system tray;
• By request.
  If you need to get the settings “right now”, you must click on the StaffCounter icon in the system tray, then select the “Options” section and click “Update settings“.
  Within 60 seconds, the program will take the last settings from the server.

If you need to find out what data the program collects on a specific PC, you need to click on the StaffCounter icon in the system tray, then select the “Options” section and a list of collected data will be presented here.

An employee can click on the StaffСounter Agent application icon in the system tray and stop monitoring. It is also possible to start monitoring again from this window.

To check his or her own record, an employee can open here a local report for the current day.

StaffCounter Safe agent – reduced version of monitoring agent for Windows, with open-source code. Main features:

1. it tracks internet activity, visited websites in Internet Explorer, Google Chrome, and Mozilla Firefox;
2. it logs all applications opened and used, including how long they are actively used;
3. it can be temporarily disabled so that workers can use the computer for their own personal needs.
4. It records the time of session starts and pauses.

The user interface of the application is the same as the StaffCounter agent. This application is recommended if using computers for personal purposes is allowed. Open source code provides you to be sure, the application has not any backdoors.

Download StaffCounter Safe Agent