How Does StaffCounter Track Time When an Employee is Away from the Computer?

StaffCounter starts counting idle time one minute after no activity is detected on the computer. This idle period is excluded from the total recorded working hours.

You can adjust the allowable idle duration in the Settings page for each department directly from the server.

For example, if you set the idle threshold to 5 minutes, any inactivity shorter than 5 minutes will not be recorded as idle. Instead, that time will be added to the last active application session.