PRODUCTIVITY

Reports can be made for a separate device and for the department.

If on the page, employees near the name of the device press the Edit button, then the Schedule button will appear, which opens the settings for this device.

Device reporting is available for Standard and Professional subscription users.
In the New Report window, you can specify the type of report (Log is a log, Daily view is Hours of activity, Web is the Internet, Applications is application statistics, Messages is message statistics.)

Frequency is the frequency of sending messages. You can choose every day, once a week and once a month.
In the Every field, select the time the report will be sent.
In the “E-mail” field enter the e-mail address where to send the report. It may differ from the address used as a login.
Check the Is active box and click the Add report button.

A window will appear with a list of reports for this device. In the Standard subscription, you can make one report for each device, in the Professional subscription – up to five different reports for each employee.

To create a report for an entire department, go to the Settings, Reports page and select the desired department.

Specify when to send a summary report and whether to send violation alerts. Enter your email address and click Save Settings.

In the Settings page choose the option “Automatic alerts”

When this option is active, at the end of each working day StaffCounter will check the data of all employees and search for violations:

• an employee has spent more than 1 hour (and more than 30% of total working time) on entertainment or unproductive sites;
• the same for unknown sites, which means that it may be necessary to assign these sites to productivity categories;
• StaffCounter Agent is not functioning correctly on the computer (perhaps the employee has turned it off);
• an employee hasn’t worked on his/her PC, i.e. the computer has not been turned on all day;
• An employee has spent more than 5 hours a week on entertainment content, or on previously unknown content.

On the StaffCounter site, specify in the Categories section what kinds of activities should be considered productive, unproductive, or neutral for your business. With the help of reports by category, you can assess what your staff is doing and how productively they are working.

Note that the new values will take effect from the time you assigned a property to each program. Until then, all programs and websites will be considered neutral.

Productive time consists of all activities that benefit your business, according to the employee’s function. It is calculated as the total amount of time working in applications and web resources that you have assigned to productive categories.

Unproductive time consists of all time that the user has spent on leisure and personal interests. These are applications and web addresses that you have assigned to unproductive categories.

Neutral time is time spent on websites and programs that belong to the neutral category. By default, all new activities belong to the neutral category. As a manager, you can then assign them to one of the other categories.

Idle time is not counted as time spent at the computer. In the Daily usage analytics and the Working hours table (Report by categories), this time is not counted as working time.

Before assessing the productivity of an employee at work, you should set a productivity value for each kind of activity. Enter your account, open the page Categories > Table Categories, and in the column Custom Productivity specify how productive each kind of activity is for your business.

After this, when you encounter any particular application or web address in an employee’s log, you can associate it with any category. From that time on, that application or internet address will be considered a productive or unproductive activity. All entries for these programs that the system received before setting a productivity value will be assigned to the neutral category.

At the present time, it is not possible to create one’s own categories.