Granting access to department analytics

You can grant another manager permission to view analytics for a specific department in your StaffCounter account.

To grant access:

  • Ensure the manager has a registered account at data.staffcounter.net.
  • Go to Settings → Managers in your account and select the department you’d like to share.
  • Enter the manager’s email address and click Send Invitation. Assign the appropriate permissions as needed.
    Manager invitation
  • The invited manager will receive the request on their Dashboard and can choose to accept or decline it.
  • Once accepted, they will be able to view analytics for the shared department. No active subscription is required on their account for access.
  • The invited manager can revoke access at any time, and you can remove their access anytime via the Managers tab.

Sharing Access Between Two Users:

  • User A (admin) must be registered and have a StaffCounter Agent connected to their account.
  • User B must create a free account at StaffCounter.net.
  • User A logs in, navigates to Dashboard → Managers → New Manager, and enters User B’s email.
  • Select the department and save the assigned permissions.
  • User B logs in and accepts the invitation. They will then see the shared department and its associated devices.

Important Notes:

  • All devices added by User B will automatically belong to the shared department.
  • User B cannot accept invitations from multiple accounts simultaneously.
  • If your account uses end-to-end encryption, you must share the decryption key with the invited manager manually.
  • Analytics access will be suspended if the owner’s account downgrades to a free plan.

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