Managing devices and monitoring

There are several ways to stop monitoring of an employee’s computer:

• Delete the device of the employee from the “My Office” page.
  On the Employees page, you’ll find a list of connected devices. Check the device you want to remove and choose the Delete command in the list of commands. Note that once you’ve deleted a device, it is not possible to restore it.
• Uninstall the StaffCounter program from the employee’s computer.
• An employee can temporarily disable monitoring of his/her PC from the StaffCounter program if settings allow. Double-click the StaffCounter icon in the system tray and click Pause.

• The log is stored on the server for 2 months in the form of gathered analytics.
• The log is deleted automatically according to priority by the FIFO method (first in, first out).

To delete your account at data.staffcounter.net, enter the site, click on the name of your profile in the upper-right corner, and on the next page click Delete profile. On the next page select a reason for deleting your account; your feedback is important to us.

Uninstall the StaffCounter agent on the target device and install it again. Connect it to your account using your email address. A new virtual device for this computer will appear on the dashboard.