How to protect the StaffCounter agent from the Windows Defender

Even if there is no antivirus application on your computer, in Windows 8 and 10 exists the Windows Defender service, that can stop the StaffCounter application.

To prevent it you need to do the following:

  1. Whitelist the Downloads folder in the Windows Defender service. Launch the Control panel, Update & Security, Windows Security. Find the virus protection and Exclusions. Add the Downloads folder to the list.
  2. Download the StaffCounter agent into the Downloads folder and unzip it into a new folder. 
  3. Add the staffcounter_install.exe file to the list of exclusions of the Windows Security application. 
  4. Run staffcounter_install.exe as administrator. (perform a right-click on it and select “Run as administrator”)
  5. After the installation, the working folder of the StaffCounter agent will automatically be added to the list of exclusions
  6. Add all EXE and DLL files from the Program files(x86)Staffcounter folder to the list of exclusions of the Windows Security application. 
  7. Now you can run the Staffconter agent as administrator.