How to collect troubleshooting data
In case of any issues with the StaffCounter application please provide troubleshooting logs:
1) C:Program Files(x86)/Staffcounter report-***.txt
2) C:ProgramDataStaffcounter report-****.txt
(or C:UsersAll UsersStaffcounter report-***.txt)
Or click “Report Problem” in the Staffcounter menu, in the system tray. The troubleshooting log will be sent to the server into the folder of the device. You can download it with the entire backup.